Commercial Training Officer Full Time

About Warc
Our Vision & Mission:
At Warc Africa, we envision a future where Africa nourishes the world while its farmers become the stewards of its fertile soils. Our mission is straightforward: uplift farmers from poverty through regenerative farming practices. We’ve already positively impacted the lives of more than 100,000 people, increasing their income and improving livelihoods. Our rapid growth has created thousands of rural jobs and facilitated the movement of tens of thousands of tons of crops to become food for the country.
But we’re just getting started. Our vision extends beyond Ghana, to West Africa, and sub-Saharan Africa, where we aim to empower one million farmers, helping them generate hundreds of millions of dollars while becoming climate heroes in the process.
We’ve already laid the foundation and are now looking for passionate individuals to join us on this transformative journey.

Our Roots & Reach:
Born from hands-on experience, Warc Africa has grown into a diverse team of 250 full time from 16 countries. In Ghana’s Upper West Region, we serve over 22,000 farmers, and have a footprint in Sierra Leone and our eyes across the continent. Our 100 female-run Trading Hubs put us closer to the farmer than anyone else – allowing us to solve problems of productive inputs, knowledge, and markets. We’re now ready to transform how we serve farmers across the continent.

About the Job
Great candidates want to make an impact and don’t shy away from challenges! As a Commercial Training Officer, you will play a key role in implementing targeted professional development strategies for our Trade Hub Representatives, affectionately referred to as the WoWs(Women of Warc). They oversee all activities at the hub, including sales, purchases, and farmer engagement in the communities where we work. You’ll be responsible for delivering training, analyzing
effectiveness, and using data-driven approaches to improve our learning and development program.
You’ll report to the Commercial Manager and work closely with Commercial Associates and Business Growth Officers in your assigned geographic region.
Responsibilities:
● Training and development:

• Design and implement professional skills training and development programs for the Trading Hub representatives. Conduct basic numeracy and literacy assessments for new candidates.
• Develop content for targeted learning modules focused on skills-building such as marketing and sales, Good agricultural practices, farmer relationship management, system training, personal growth, and helping them overcome challenges at the hub.
• Deliver comprehensive onboarding training programs for recruits.

Recruitment and Expansion:

• Work with the expansion and Business Growth Officer team to identify and recruit women for new Trade hubs. Conduct the screening and interviews with shortlisted candidates.

Performance Evaluation:

• Collect and analyze data collected during training and interactions with the Trade Hub Representatives. Prepare regular data-driven reports on the effectiveness of training initiatives; through comprehensive post-training evaluations and reinforcements.
• Measure impact, and KPs and prepare visualizations on insights.
• Program coordination: Coordinate logistics for learning programs. This involves scheduling sessions, preparing materials, tracking participation, and gathering feedback.

Continuous Learning:

• Stay on top of industry best practices through training.
• Research professional development trends focused on supporting women in rural communities.

About You
You are passionate about making a positive impact, you possess strong problem-solving and communication skills and are not afraid to embrace challenges. What you care most about is helping others fulfill their potential and deliver excellence. You need to have a keen eye for detail, a critical mind, and the utmost level of integrity. You should also have the mindset to respect procedures and strive for continuous improvement.

Expectations

1. Learning Agility & Adaptability: Ability to quickly absorb and apply new knowledge, and adapt to context and challenges.
2. Effective Communication: The skill to convey ideas, information, and concepts across diverse teams, and facilitate dialogue and understanding.
3. Cultural Sensitivity & Integrity: A deep respect for diverse cultural contexts, coupled with unwavering ethical standards.

The ideal candidate should have:
● A bachelor’s degree in a relevant field, e.g. organizational development, teaching, business, social science, or related field.
● 1-2 years of experience in professional development training, and working with women.
● Strong computer literacy (MS Office, data analysis tools)
● Strong research and analytical skills for content development and data analysis
● Excellent facilitation and presentation skills (verbal and written communication).
● Candidates must be flexible to work a variety of hours as business demands, including weekends during peak season
● Have a license to operate a motorcycle in Ghana (or willingness to get one)

Warc Africa is an Equal Opportunity Employer:

We welcome applications from individuals of all backgrounds and encourage women, underrepresented groups, and candidates from diverse experiences to apply.
● Please send a cover letter and CV in to [email protected]. Address your cover letter to “HR at Warc Africa” and name the position in the email subject line.